Shipping policy

We take pride in the quality of our products and strive to ensure every item meets your expectations. However, if you encounter a fault, we're here to help.

Faulty Items – Returns Accepted After 14 Days
•     Eligibility: Returns are only accepted for items that are proven to be faulty.
•     Timeframe: Faulty items may be returned after 14 days from the date of purchase.
•     Condition: Returned goods must be in their original condition, with all packaging and accessories included.
•     Proof of Fault: Customers must provide clear evidence of the fault (e.g., photos, videos, or a written description).
•     Assessment: All returned items will be inspected. If the fault is confirmed, we will offer a replacement, repair, or refund at our discretion.